Shipping policy

Order Processing

In-Stock Items
Orders for in-stock products are typically processed within 2–5 business days (excluding weekends and holidays) after your order is placed.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.

Pre-Order Items

Pre-order products are manufactured after the pre-order window has closed.

The fulfillment process is as follows:

  1. Orders are placed during the designated pre-order window.

  2. Once the pre-order window closes, production begins.

  3. After production is complete, each item is received, inspected, and individually finished to meet our quality standards.

  4. Orders are then packaged and shipped.

Estimated shipping dates are provided for planning purposes and are subject to change due to manufacturing schedules, quality inspections, shipping carrier delays, customs processing, or other circumstances beyond our control. If there are significant delays, we will communicate updates to customers via email.

Combined Orders

If your order contains both in-stock and pre-order items, your order may be shipped together once the pre-order item is ready unless otherwise stated.

If separate shipments are requested, additional shipping charges may apply.

Shipping Carriers

Orders are shipped through trusted shipping carriers selected by Spread God's Love®. Carrier selection may vary based on destination and shipping method.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout. Spread God's Love® is not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses provided by the customer.

Lost, Stolen, or Delayed Packages

Once an order has been transferred to the shipping carrier, delivery times are the responsibility of the carrier.

Spread God's Love® is not responsible for packages that are delayed, lost, stolen, or marked as delivered by the carrier. If an issue occurs, we will gladly assist you in filing a claim with the shipping carrier when applicable.

International Shipping

International customers are responsible for any customs duties, taxes, import fees, or other charges required by their country. These fees are not included in the purchase price or shipping cost unless otherwise stated.

Questions

If you have any questions regarding your order or shipping, please contact us through the information provided on our website. We're happy to help.